Kameisha Ier

New address to mail payment , I haven't got my statement or cerd

Didnt get the information I wanted , not easy friendly , still looking for the number to contact tire discounter credit customer service for credit cards and pay my bill and get my card New customer
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Preferred solution: Customer service number

Anonymous
map-marker Loganville, Georgia

How they treat their employees, can’t even give one star!!!

Our business of 30 years was bought out by TD. He gave it a go for over 26 months and could no longer deal with the BS they put him through.

Mentally and physically, it took a huge tole on him. You would think, after being grandfathered in at 30 years service, they would have offered some sorta severance. No, they did not. Also, wouldn't give him the rest of his PTO time because he put in his notice.

Also, health insurance we pay for apparently was dropped his last day. They offered him a little over a $100 a week to stay. What a damn joke. This is just another corporation putting more money in the big man's pockets and *** their employees who made the stores what they are.

You can't just come to the south and take over mom-and-pop stores and expect success. I know of at least 5 maybe 6 employees who have walked in the last 3/4 months after the non compete clause was over. Our partner before TD kept saying hang in there, Ill talk to them. I see a great future for you.

Well in the long run he was only looking out for himself and his money. Which should be no surprise. That's how the rich get richer, right? I hope he sleeps well at night knowing the company he brought in has caused at least 3 of his partners to leave.

Ohhh, keep with it, they will take care of you, he said. Ohh, a 30k pay cut is taking care of him. He's still making money off the rent they pay because of his ownership of the property. I have watched from a front row seat how my husband dedicated his life to this company.

Yet here we are struggling to stay a float. I have never heard him in 30 years wake up and say how much he hated that *** place as I have over the last 3 months of his employment. For example, one thing they did. July sent out an email saying all new hires will be paid for holidays right away.

We had new hires. 3 of them that were told work day before and after holiday you will get paid. 7 days before Christmas 2023 an email was sent out saying new hires will not be paid for holiday until 90 days, I believe. 7 days before Christmas.

You know why?? Because they saved 93000 dollars by doing that. I wonder who's pockets that money went into? Not ours, we could barely afford anything for Christmas this year due to pay cut and inflation.

I imagine the CEO, president, owner and his employed children had the best of holidays. I imagine $100 trees $1000 in gifts a huge Christmas dinner I'm sure cost a pretty penny. Ohhh, let me not forget to mention we did receive a $25 Kroger gift card for Christmas. I think we got a loaf of bread, milk, lunch meat, chips, cheese, eggs.

Thanks, TD..Yes yes yes I am a little upset. Not even upset as much as I am hurt for my husband. After 34 years of service, he was offered nothing. Oh, but they did want him to sign a non compete clause when he left..

uuuummmmm no!!! Do you think he's stupid? Well, you know he's not, just like you know he built that store. His customers were, ARE loyal to HIM!!!

NOT TIRE DISCOUNTERS!!! So after 30+ years of service, he has left the correct way. Worked out his two-week notice and left behind a huge part of who he has been. Ohhhh, let mention that his store has been #1 and or in the top 5 of ALL the stores from here to Ohio..

Tell me who did that? Nahhhh never mind, you don't have to tell me because we ALL know who did that!! It's too bad they didn't take care of him like they should have. I feel pretty positive they will be feeling it pretty soon.

ohhhh did I mentioned he was told that if he left and took any of the employees with him, they will come after him in lawsuit!!

Wow !!! If that wasn't a scare tactic or black male, I don't know what it is. Well, maybe I do. They must have a feeling others may walk too.

Pretty sure you cannot come after us if someone else quits because well they know their worth as well. It honestly sounds like his district manager is worried. Worried about that store and his OWN pockets. He needs to be.

Like I told my hubby, no need for a non compete to be signed. It is not going to be a matter of competition. He doesn't have to compete. HIS CUSTOMERS of 30 years will find him and appreciate him.

Most of them are already PROUD of him and wishing him the best of luck in his new adventure. Also, they have said we will follow you anywhere, let me know where you will be and when you start and so forth.

Soooo just a little heads up of knowledge about this company. They are all for making the big men pockets full while working the *** off mentally and physically of their employees and NOT GIVING A ***

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User's recommendation: Nope NEVER!! I do have someone right down the road!!

Roenika A Xmy

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Verified Reviewer
| map-marker Beavercreek, Ohio

Lies!!

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I was told several different things as to remedy my issue with my vehicle and NEVER received an alignment, had my battery die EVERY time I took my vehicle into the shop and even got stuck both times after leaving: once I sat three hours until someone could get me a jump from their repair shop as it had been their fault, and to top it off, MY HUBCAP WAS DAMAGED AND HAS BEEN BEING INVESTIGATED OVER THIRTY DAYS ALTHOUGH I SENT PICTURES IN!!! SHAME ON YOU TD!!!GO
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Loss:
$300
Pros:
  • Appointment setting was easy
Cons:
  • All the mechnics lie to get more money from women

Preferred solution: Full refund

User's recommendation: GO SOMEWHERE ELSE

Joyce P Pqt

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Verified Buyer
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Verified Reviewer

Unresolved issue

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Tire Discounters - Unresolved issue
Knowledge of personnel lacking. Asking questions answers never the same. Internet site pricing different than store...had to ask for rebate coupon..did not know information. Called corporate read Bbb reviews worst experience ever! Corporate gave me a bogus number to call...goes on and on. Please check Bbb many complaints! Don't take my word!!! BTW don't bother filling out contact no one will call...overall worst experience ever!
View full review
Loss:
$100
Pros:
  • Free alignment but overcharged for tire no advantage

Preferred solution: Can not see my cash rebate...is hidden in tire cost ..really Bad customer service.

User's recommendation: Stay clear of this businessI

Blanchard Fot
map-marker Doylestown, Pennsylvania

Poor customer service

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I was the first Customer in the door at 7:50 this morning and at 4:15 I still sitting here waiting to get new brakes and new spark plugs install. I am not a mechanic but this is ridiculous to take more than 8 hrs to accomplish these two tasks. I would not recommend this branch to anyone
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User's recommendation: DO NOT USE THIS LOCATION

Kishia Oxq

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Verified Reviewer

Not a happy customer

Cannot beleive you can set up an appointment so you can go on with your day and 2 hours later your car not even moved its just an oil change asked how long wait would be told not sure I've been in the truck service industry I know when the waits going to take some time So do they If I knew it would take this long I would go across the street and pay $40.00 more And been done 2 hours ago don't expect quick service
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Jody B Kmb
map-marker Dry Ridge, Kentucky

Poor customer service

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Theyre for 45 minutes to get a nail out of tire. The entire time I was there didnt see one person working on ANYTHING, with a waiting room full of customers. They only had two people in the shop and all they did while I waited was talk and view stuff on their phones while drinking a soda
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Cons:
  • I wasted an hour of my time when i could have been working making

User's recommendation: Go somewhere else

Daral D

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Verified Reviewer
| map-marker Melbourne, Victoria

Not fixing my car right!

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Tire Discounters - Not fixing my car right!
Tire Discounters - Not fixing my car right! - Image 2
Tire Discounters - Not fixing my car right! - Image 3
I took my car to the tire discounters on red bank road to have my car looked at and they said it was my drive shaft vibrating from one end to the other end so they said to take the car back to the person who installed it and I did just that I took it back to the person who installed it on galbraith road and they took the car on Tuesday and let it sit there until Saturday and told me nothing wrong with my car. And right now my beautiful car is vibrating because tire discounters won't fix my car right.
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Loss:
$3
Cons:
  • Out my money

Preferred solution: Just fixs what I pay for just fix drive shaft and alignment that all!

Kim A Gtq

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Verified Reviewer
| map-marker Marysville, Ohio

Quoted price was not honored and very poor service by the manager Brandon

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Tire Discounters - Quoted price was not honored and very poor service by the manager Brandon

I was given a quote by Haley on 1/31/23 for 4 new tires including installation, balancing, and alignment. I had her order the tires.

When I got there, the manager, Brandon, would not honor the quote and was extremely rude to me and talking over me when I was trying to talk. Extremely bad experience and because of that, this store has lost my boyfriends long time relationship with this store. I should have had Walmart order the same tires and had them installed there.

Cheaper price but this place was highly recommended. After reading the reviews for Ohio stores, I am sure I made a bad decision in going to tire discounters in Marysville Ohio

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Loss:
$106
Pros:
  • Location was good for me
Cons:
  • Everything except the location

Preferred solution: I would like to have the 3 year road hazard added on at no charge to me

User's recommendation: Do NOT go to the store in Marysville Ohio!!

2 comments
Guest

Nah nah nah anah

Guest

yeet indeed ma'am

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Daral D

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Verified Reviewer
| map-marker Reading, Ohio

I took my car to a tire discounters on red bank road and they said that I have a vibrating noise coming from the drive shaft but they won't fix it I have a warranty!!

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Updated by user Apr 15, 2023

It has not fix.

Original review Apr 15, 2023
Frank Rothenberg on galbraith road is lying and taking people money and won't fix people car right. See I took The car on red bank road and they said I have a vibrating noise and that was last month and now tire discounters won't fix my drive shaft under warranty!!!
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Preferred solution: Just fix my drive shaft and alignment

User's recommendation: Paid attention ,and check things out!

travis g Yrs

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Verified Reviewer
| map-marker Bellevue, Washington

Put wrong parts on my car

Took my car there in December then got it back in middle of December soon as I got it I wasnt able to drive the car my break lines to my master cylinder was broke now my car is in another shop they are saying they put on the wrong inner tie rods on the vehicle plus the new tires they have put on the stems was broke how do I go a about getting my money back?
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3 comments
Guest

I don't believe you. How did you get this number?

Guest
reply icon Replying to comment of Guest-2316219

Come on guys, you can't keep letting us add comments like this. It's just irresponsible.

Guest
reply icon Replying to comment of Guest-2316234

This is just reckless

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Robert C Kxq

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Verified Reviewer
| map-marker Huntsville, Alabama

Worst company I have ever dealt with

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Tire Discounters - Worst company I have ever dealt with
Tire Discounters - Worst company I have ever dealt with - Image 2

Absolute WORST company I have ever dealt with my entire life and I am 62 years old. They are bald-faced liars, they don't stand behind their work. Avoid at all costs. I brought my new 2022 truck in to have a simple repair done on the tire which had a slow leak. When they were done, my tire sensor was broken and the tire WAS NOT FIXED. I drove to Florida and little did I know my tire still had *** in it because this pathetic bunch of losers were too STUPID to even have the ability to repair a tire.

If you don't believe me, look at the pics. That is what was left of my sensor and what an official Nissan dealership had to say about these liars.

Their regional manager is aptly named Dan TOOLE and that is exactly what he is. He is a grifter and a liar stating that my sensor "blew apart" when it went flat. I told him, it was a slow leak, IT NEVER WENT FLAT!! It was never flat because I kept it full until I got to you cannibals.

Then they passed me on to "corporate" who then passed me back to the TOOLE who *** all over me again stating that they had video showing t was broken, YEAH BROKEN BECAUSE YOUR TECHNICIAN BROKE IT! This idiot even tried to blame me for it saying I must have hit a pot hole! Can you believe these guys???

So if you want your car broken, have them blame you for them breaking it and then you pay for all their screw ups then by al means go to these guys. They will fix you right up.

View full review
Loss:
$98
Pros:
  • New location
Cons:
  • Cant get the work done right
  • Failure to complete a job

Preferred solution: Full refund

User's recommendation: GO TO SAM’S CLUB, COSTCO BUT NOT THESE LOSERS!

2 comments
TireDiscounters

Our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect to learn more.

If you would like to discuss, please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you.

Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!

Guest
reply icon Replying to comment of TireDiscounters

The manager of the store had me send paperwork to him for a $250 refund. That was two weeks ago and nothing.

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Camarie Rua
map-marker Webster, Kentucky

To tell you how pleased I was with my service at you Dixie Hwy Location

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My car had to be realigned because of a wreck I was involved in. Steering wheel was off center. This has been corrected now and I am very happy with the outcome.
View full review

User's recommendation: To go to your Dixie Hwy location to have the autos serviced

1 comment
TlRE DlSCOUNTERS MANAGER

Rua Camry, Thank you so much for your positive words. We look forward to seeing you again soon! -Big Dan

St S Wxu

Horrible customer service after their mistake

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Original review Oct 07, 2022

What I thought would be an easy service... an oil change...

something they do every day has turned into a nightmare to say the least! Clint the store manager checked me in and gave me a time frame for pickup... Great! I paid for the service, and we were on our way..

next thing you know the hood is smoking. I get home and come back out later to find a puddle of oil and found a trail of oil all the way down the driveway and in the street. My husband looks under the hood and finds out the tech never put the oil cap back on. He checked the oil and its empty!!!

The store was closed on Sunday. I called Monday morning first thing to talk to Clint. I told him what happened, and he proceeded to tell me they never changed the oil. They said they noticed a leak and didn't service the car and put it back in the lot.

That was all a lie! Clint called me back to tell me they would tow my car to the shop and take care of it. I called him a few times for an update and asked if they would clean the engine from the oil coming out. He said yes.

I asked if I would get my money back because at this point... I couldn't drive the car Saturday evening, all day Sunday and couldn't use it Monday morning for work. I also have a very large oil spot in my driveway. When I got there to pick up the car Clint tells me they did change the oil and he thought I was the other person with a similar car and then says well all of those cars have a leak.

Another lie right in my face. When I asked about compensation.. He tells me they can offer 50 percent off my next visit!!! Are you serious???

I will never come back to this location. I want my money back..I want my time wasted back.

I want my car the same way it was before I came there. I want my driveway in the same condition it was before their mistake.

View full review

User's recommendation: RUNNNNNN

2 comments
Guest

Pizza hut is back the way you came sir. If you're looking for buttery crust and mid-tier quality sauce, this is not the place for you.

Guest

is this yelp? how do i get back to pizza hut from here

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Ashley Y Ckw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer
| map-marker Hamilton, Ohio

Car ruined

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Tire Discounters - Car ruined
Tire Discounters - Car ruined - Image 2

I took my car in for a difficult to start complaint. The car ran fine, it just had trouble starting when its hot outside.

They performed a fuel injector service to address the long start and I requested a tune up too. They called saying it had a hard idle and needed a coil pack. Put the coil pack in but that didnt work. Tried to send it back to me without fixing the main issue it came in.

I took it out of the lot and it tried to stall on me 2 times in half a mile. I pull off the road and open the hood. The entire engine is knocking. What did they do?

They said they had no idea what was wrong. Towed the car to another dealer and waiting to hear back about what they did to ruin my little car that I JUST BOUGHT.

View full review
Cons:
  • Incompetent workmanship

Preferred solution: Full refund

User's recommendation: Stay away from TD west Hamilton, Ohio

Benjamin H Pdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chillicothe, Ohio

Refund for 140$ STILL not received. After 17 days

I came in and payed for a realignment. They refused bc of ball joint. So I asked for my refund. It took them 2 days to even submit it. It's been over 2 weeks. And 3 trips to Chillicothe from over an hr away. WHY WONT THEY JUST GIVE ME MY MONEY BACK? THEY WOULDN'T DO THE WORK. SO WHY DO THEY GET TO KEEP MY MONEY AND BLOW ME OFF?? NOT RIGHT.
View full review
Loss:
$140
Pros:
  • Willing to take ur moneywont do the work or give ur money back

Preferred solution: Full refund

User's recommendation: Just go take your vehicle some place else. Save urself the hassle.

1 comment
Guest

BENJAMIN, CALM DOWN. you will get your money back within 12-36 months.

Its just a process you have to wait for.

it took me 11 years to get my rebate for my firestone tires i bought in aught 6. Its going to be okay.

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