Bought 4 tires, two for each of two cars. Was told tire warranty would only cover tread wear and defective manufacture and that i had to buy a road hazard warranty to cover anything else.
One of the tires developed a bubble close to the bead of the tire within a month. The Hebron KY store said the tire was not defective and would not replace the tire. On the other car, My daughter was driving her car home from work within 4 months and with less than 2000 miles on her new tires and one of the front tires blew up on the highway. Luckily she was not hurt.
Brought the tire back to this store and was told that they would replace the tire as long as i paid for it. I asked if it was a defective tire and they told me if i wasnt going to buy another tire to get out of their store. I went to another tire discounter store in walton ky and showed them the tire and asked if there was any way to tell if it was caused by a defect. He said that it could be a defect but it could also be a number of other reasons.
When i asked how they could tell if it was a defect they said just take their word for it and buy another tire.
He also said they are just middlemen and they dont make tires and if i had a complaint to go to the manufacturer. When i asked to speak with a manager the customer service person said "well you are just a f*^">@g a*^
Product or Service Mentioned: Tires.
Reason of review: Bad quality.