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1.5

Paid in cash for 4 new tires. Got my receipt, went home and noticed the tires were the original old tires.

My receipt clearly shows 4 new tires and alignment. I went back to the store, they claimed they did an alignment - on the 4 old tires.

What kind of management allows this to happen? Call the customer to tell him his vehicle is ready only to give him back his car with the original wheels still on? And thanked me for my business?

Sure - they have my money and their tires.

They switched them out but did not offer me a thing for my time and the screw up - no discount, nothing. This is poor management./ terrible service.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Location: 1218 Omniplex Dr, Cincinnati, OH 45240, USA

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