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Left call at dealer for flat tire repair 5 hours. Because they were too busy to get too it. No call, went back 30 min before closing. Told then too rotate and balence while it was there. Hadn't been touched. Fixed it when we got back. Said tires were rotated. We...
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us via review. We take great pride in our craft and strive to have all of our locations operating at a high level. That shouldn't have happened and we trul...

1.3
#1305397
I purchased a new set of tires in September of 2017. I am currently 5mos pregnant and drive my 5 year old daughter around. I value my family's safety with the utmost importance. I brought my Jeep into Tire Discounters in Reynoldsburg, Ohio less than 2 months ago for a...
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us to your experience. This is certainly not the experience we wanted you to have and would appreciate the opportunity to look into what happened. If you c...

PissedOff.Consumer
AnnoyingDingo

I placed a one star rating on this review. It was mysteriously changed to 1.6 stars. I would have put zero stars if possible.

1.6
I liked
  • Promptness
I didn't like
  • Failing to inform the consumer of important warranty info
  • Not valuing the safety of my or my familys life
  • Sloppy service
#1304137
Before leaving my vehicle with them, I asked how long it would take for a realignment due to other appointments, and was told it would take 1 hour to have my truck realigned. I watched my truck as it was in shop and it sat for 1 hour without even being touched. The 1...
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for the insight into what happened. We take great pride in our craft and communication is the cornerstone of our business. This disconnect shouldn't have happened and w...

#1301864
Truck still not fixed. Was told to bring it up AGAIN. This will be the 3rd time. I dont have time to keep taking off work and going back up there
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us to your experience. We truly apologize for the inconvenience and we'd like to connect to learn more about your experience as we work to address this wit...

1.4
#1300050
Brought my car into your Anderson 5 mile Rd. store 2 weeks ago for oil change,lube, tire rotation, balance,and alignment. Picked up and got on the highway and experience horrible vibrations. Drove back to TD . After 45 min. told by service mgr. Benjamin they...
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

We take all customer feedback and issues to heart. We have strict policies in place to never pressure anyone into unneeded services or products and follow MAP standards on all...

#1298114
Went in to have tires rotated and oil changed. They told me wear bars were near the point the tires needed changed so we had four new tires put on and supposedly aligned and balanced. Took car to a mechanic days later to have an air conditioner belt put on only to find...
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us via review. We take great pride in our craft and strive to have all of our locations operating at a high level. That shouldn't have happened and we trul...

#1284420
I am very disappointed with this company and their customer service. I was over charged for products and services. I tried calling the corporate office and speaking with customer service the representative told me that someone would call me back that same day. well its...
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PerfumedCavalierKingCharlesSpaniel
PerfumedCavalierKingCharlesSpaniel

still no response from the company to this post or my email.

Anonymous
by PerfumedCavalierKingCharles

still no response to my email.

1.8
#1282477
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
Tire Discounters - Loose bolt causes damage
On Friday June 8, 2018 the sidewall of my rear passenger tire had a cut on my 2008 Toyota Sienna. A friend and I removed the tire having trouble getting one lug nut off. We placed a spare tire on to replace the one we removed. I drove to Tire Discounters in Mt....
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us to your experience. We take great pride in our ability to serve our customers. We apologize for the inconvenience and would appreciate the opportunity t...

Mount Washington, Kentucky
#1282426
I recently moved to Hendersonville, TN. I am accustomed to going to the dealership for all services required. I simply needed an oil & filter change and tire rotation. Because there is no Infiniti (I have a 2015 Infiniti Q50) dealership nearby, I decided to give Tire...
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us via review. We take great pride in our craft and strive to have all of our locations operating at a high level. This shouldn't be happening and we truly...

1.8
I didn't like
  • Service
  • General managers people skills
#1278417

Contact Tire Discounters

Mailing Address:
Tire Discounters
1 E 4th St
Cincinnati, OH 45202
USA
Phone:
(888) 937-8473
More
A nail get in my tires. I try to get up so early coming there at 8 o’clock morning . They didn’t care about me at all. Let me wait for an hour and can’t get me in
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TireDiscounters
TireDiscounters
Tire Discounters Verified Representative

Thanks for alerting us. That shouldn't have happened. We truly value all of our customers and will address this with the store immediately. We want to dig in to learn more abo...

1.3
#1272319