Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I’ve had the worst experience with 2 separate locations that I’ve ever had at a shop. I gave them my car for 48 hours to get rear tires and an alignment and they didn’t do my alignment but did give me paperwork showing that it was done. It still pulled to the left and the steering wheel was still crooked exactly how it was when I pulled it in. I dropped it off and waited 2 an 1/2 hours before I took the car away from them because they hadn’t even pulled it into the shop. I took it to another location just for a 30 minute alignment job and 2 and 1/2 hours later I got it back and they told me that it wasn’t even done the first time. The alignment is better but now the pull is slight and the steering wheel is crooked to the other side. I believe tire discounters is on its death throws and over booking to delay shutting down local shops. I hear their workers are not taken care of and this is reflected in their attitudes. All of my encounters were very stand offish and impersonal. It’s very clear that tire discounters time is much more important than the customers, especially if you want to take the free service they offer. Paying customers with harder tasks would come and go as I wait. I have connections to a prestigious social platform and I will make sure that my fellow people are made aware of my experience and what I believe corporate tire discounters is pushing down the hill to their branches.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Tire Discounters review - Customer complaint/ awful experience
Tire Discounters review - Customer complaint/ awful experience
Tire Discounters review - Customer complaint/ awful experience
Tire Discounters review - Customer complaint/ awful experience
Tire Discounters review - Customer complaint/ awful experience
Tire Discounters review - Customer complaint/ awful experience
Tire Discounters review - Customer complaint/ awful experience
When I called you customer help line, it put me on hold for a few minutes then hung up. I am an extremely unhappy customer. I need to speak to someone. Your location in Milford Ohio off 28 gave me the absolute worst experience I’ve ever had with a tire replacement. The...
View full review
2 comments
TireDiscounters
#1779851

Thank you for informing us. We would like to connect you with a TD Rep to learn more and address your concern.

Would you mind sending your full name and preferred contact information to support@tirediscounters.com? We have started your ticket and look forward to connecting.

View more comments
Most Helpful
Review
#1711609 Review #1711609 is a subjective opinion of poster.
Service
Tire Discounters Tire Replacement
Cons
  • Bad work
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Wheel Damage

Tire Discounters review in Cincinnati, Ohio: Excellent company

5.0
Details
Excellent customer service and quality work!
View full review
1 comment
TireDiscounters
#1780613

Awesome! Thanks for the stars! We will see you again when ya need us.

Review
#1713318 Review #1713318 is a subjective opinion of poster.
Service
Tire Discounters Customer Care
Reason of review
Good customer service

Tire Discounters review in Fairfax, Ohio: Compliment

Frank at Kenwood Location does a great job.
View full review
1 comment
TireDiscounters
#1780615

Frank rocks! Thanks for the stars! We will see you again when ya need us.

Review
#1712997 Review #1712997 is a subjective opinion of poster.
Service
Tire Discounters Customer Care
Reason of review
Good customer service

Tire Discounters review in Florence, Kentucky: None at this time and date

We just put new tires on the car not even 5000 miles on tires and the vavle stem broke . Thats not normal
View full review
1 comment
TireDiscounters
#1779776

Thank you for the alert. We would like to connect you with a TD Rep to learn more and address your concern.

Would you mind sending your full name and preferred contact information to support@tirediscounters.com? We look forward to connecting.

Review
#1710640 Review #1710640 is a subjective opinion of poster.
Pros
  • Friendly
Cons
  • Very slow
  • Verry slow
Reason of review
Damaged or defective
Loss
$86
Preferred solution
Let the company propose a solution
1.4
Details
I had 4 new tires put on my vehicle. After the first alignement, the vehicle was pulling to the right. I took it back in to get it aligned properly and was told, it whould have been pulling to the left, which means they knew it wasn't aligned properly. However, it was...
View full review
1 comment
TireDiscounters
#1776521

Alignments are one of our prize offerings, so we definitely want to take a second look and make this right. We have started a support ticket for you and alerted the manager.

If you have a preferred number that we can reach you, please send this, along with your first name, to support@tirediscounters.com. Talk soon.

Review
#1701703 Review #1701703 is a subjective opinion of poster.
Service
Tire Discounters Wheel Alignment
Pros
  • It used to be good
Cons
  • Attitude of customer service
Reason of review
Bad quality
11/4/2019 I went to my Honda dealer for my quarterly maintenance only to find out I had the wrong size tires on my car. I'd bought 4 new tires from Tire Discounters! Honda was surprised that Tire Discounters did that. Problem is the customers are not aware that they...
View full review
2 comments
TireDiscounters
#1773212

We take the care of our customer's vehicles very seriously. Thank you for informing us to your tires.

We want to dig in to learn more about your experience and work to improve going forward.

If you could, please send your preferred contact information to support@tirediscounters.com. We look forward to connecting you with a TD team member soon!

View more comments
Review
#1699652 Review #1699652 is a subjective opinion of poster.
1.0
Details
11/4/2019 I went to my Honda dealer for my quarterly maintenance only to find out I had the wrong size tires on my car. I'd bought 4 new tires from Tire Discounters! Honda was surprised that Tire Discounters did that. Problem is the customers are not aware that they...
View full review
2 comments
Anonymous
#1775601

That happened to me at the TD on Red Bank Road. I trusted that they would put the correct size tires on my car.

No..my vehicle requires a certain size tire on the front and a certain size tire on the back. They sold me the same size tire for all around. When my car that always ran smoothly, began to run rough, that's when I read my manual and found out what the problem was...I went to a competitor and received the outstanding service and correct size tires I needed.

I don't know what has happened to TD, but the quality of service and the competency of their personnel has greatly fallen off. I don't fool with this outfit at all anymore...not even for an oil change because they will find some way to goof troop it up!

View more comments
Review
#1699636 Review #1699636 is a subjective opinion of poster.
Service
Tire Discounters Manager
Pros
  • Never had an problm at any othe store
Cons
  • Failing to inform the consumer of important warranty info
Reason of review
Not as described/ advertised
Loss
$663
Preferred solution
Deliver product or service ordered
1.0
Details
needed a front brake change only I want new pads only they told me I had reverse rotors expensive what cost $1,500 to do a front brake job they said you can't take the brakes off without doing a complete job I said *** just take out the clips in the pins I'll show you...
View full review
1 comment
TireDiscounters
#1773209

We have strict policies in place to never oversell unnecessary items and follow MAP guidelines when making any product or service recommendations. We would like to connect you with a TD Rep to learn more and address your concern.

Would you mind sending your preferred contact information to tirediscounters.com/contact? We look forward to connecting.

Review
#1699416 Review #1699416 is a subjective opinion of poster.
Service
Tire Discounters Truck Repair
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Poor Quality
  • Whole Experience

Tire Discounters review in Covington, Kentucky: Bought new tires..came back needing a new battery

I took my daughter's car in for 4 new tires. When I went to pick it the person behind the counter said there was a battery issue and that he could take care of it for approximately 180.00.. There was no battery issues before..I
View full review
1 comment
TireDiscounters
#1773206

We would like to connect you with a TD Rep to learn more and address your concern. Would you mind sending your full name and preferred contact information to support@tirediscounters.com? We look forward to connecting.

Review
#1695655 Review #1695655 is a subjective opinion of poster.
Cons
  • Bad customer service
  • Poor job quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Tire Discounters review in Hamilton, Ohio: Screwed again!

1.0
Details
Tire Discounters did contact me and eventually agreed to replace the tires without charge. We picked up the truck and it had a vibration at 40 mph. We took it to Firestone down the street and were told the that the tires were drastically out of balance. They replaced the tires and put them back on without balancing them! What kind of JERKS do they have working there? I still had to pay to get them balanced so I was screwed by Tire Discounters AGAIN! The district manager may have thought that he took care of this but he didn't and I WILL post this on every social media I am connected to. That's the great part about the internet. You can inform lots of people in a short period of time! Thanks for nothing TD.
View full review
1 comment
TireDiscounters
#1773204

Thank you for informing us. We would like to connect you with a TD Rep to learn more and address your concern.

Would you mind sending your full name and preferred contact information to support@tirediscounters.com? We look forward to connecting.

Review
#1693309 Review #1693309 is a subjective opinion of poster.
Product
Tires
Pros
  • It used to be good
Cons
  • Whole service
  • Not valuing the safety of my or my familys life
  • Bad work
Reason of review
Poor customer service
Loss
$106
Preferred solution
$105.97 that I paid FIRESTONE to do what you were supposed to do!

Contact Tire Discounters Customer Service

Website:
Mailing Address:
1 E 4th St
Cincinnati, Ohio 45202
United States
Phone:
(888) 937-8473
All Tire Discounters Contacts

Tire Discounters Products and Services Reviews

Compare Tire Discounters to

Tire Discounters
Tire Discounters
662 reviews
2.3
VS
Discount Tire
Discount Tire
662 reviews
2.0
Compare Tire Discounters vs Discount Tire

Latest Question

Tire Discounters Questions

Tire Discounters review in Dayton, Ohio: Very poor job.. not professional

1.0
Details
Tire Discounters review - Very poor job.. not professional
Very disappointed i made a 4 wheel alignment 30 min ago in Tire Discounter store # 035 Brand pike adress 4414 brandt pike dayton ohio 45403 but they made a very poor not professional or technician job ..can't believed i paid $117 usd for this Poor job .. you can see the pictures and video .. i call back but the store is closed already ..
View full review
1 comment
TireDiscounters
#1768768

We take the care of our customer's vehicles very seriously. Thank you for informing us.

We want to dig in to learn more about your experience and work to improve going forward.

If you could, please send your preferred contact information to support@tirediscounters.com. We look forward to connecting you with a TD team member soon!

Review
#1690360 Review #1690360 is a subjective opinion of poster.
Service
Tire Discounters Wheel Alignment
Pros
  • Clean
Cons
  • Poor job quality
Reason of review
Bad quality
Loss
$117
Preferred solution
Let the company propose a solution
Tags
  • Poor Quality
  • Dayton Ohio
  • Tire Discounters Cincinnati
  • Dayton Tire Discounter