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2.3

I purchased two tires at the cost of $300 including the added cost for tire repair, replace, and tire pressure needs. After one month my front tires needed air, and I went back to Tire Discounters for low air pressure needs.

The general manager told me to park my car and wait for two hours to fill my tires with air. I left in anger and disbelief and will take my tire business elsewhere in the future. I guess you have to make an appointment to get air pressure? I got hot air when they sold me the addition tire services that will probably never be used.

What's happened to good customer service in the USA? George Edward Scott Thornburg

Reason of review: Poor customer service.

Monetary Loss: $60.

Preferred solution: Let the company propose a solution.

Tire Discounters Cons: General managers people skills.

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Tayquan Pkx

To be fair, it's getting to be that time of year, families and individuals are all rushing in to get their vehicles ready for cooler weather and winter conditions, making this our busy season. Sorry about the wait you experienced and actually we pride ourselves on still offering up good old fashion customer service.

We still do air, fix flats, all sort of things but we do it in the order of appointments or of course by order in which you arrive. Sometimes when you show up, we can jump right on it. This time of year, likely not. That being said, we value your business and would like to chat more about this.

If possible, send your contact number to support@***.com. Once we receive this a member of the team will reach out to you to chat.

We really appreciate all customer feedback-really! Thanks!

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