Product: Tire Discounters Tire Rotation Clear all filters (5 of 5 reviews match)
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1.0
Details
I have bought numerous tires and had work done, every tire I have purchased has gone flat and even blew out at one time or another... I was supposed to get free tire rotation and every time I try to, I get some *** reason why they can't or I should'nt do it, why do my...
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TireDiscounters
#1661325

We take the care of our customer's vehicles very seriously. Thank you for informing us.

We want to dig in to learn more about your tires and work to improve going forward.

If you could, please send your preferred contact information to support@tirediscounters.com. We look forward to connecting you with a TD team member soon!

Review
#1490436 Review #1490436 is a subjective opinion of poster.
Service
Tire Discounters Tire Rotation
Reason of review
Bad quality

Tire Discounters in Nashville, Tennessee - Rudeness no customer service

1.7
Details
First time looked in my face after asked if certain things done during only changed an lied. Called customer service at corporate they helped but didnt go back for next oil change anyways.Stopped because tire pressure low was given 3 excuses before trying to help me. Called corporate again sent me to other store polite but wouldnt say professional still waiting to hear of tire warranty 4 days later. Seems tire thread to low to rotate after 24000 miles on 50000 mile warranty. What did they even rotate tire like guaranteed ! Senior citizen drive about 9000 miles a year and tires to worn to rotate whats up with that calling corporate again i guess.
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Review
#1443374 Review #1443374 is a subjective opinion of poster.
Service
Tire Discounters Tire Rotation
Pros
  • Corporate response
  • Clean
Cons
  • Attitude of customer service
  • Failing to inform the consumer of important warranty info
  • Whole experience continues
Reason of review
Bad quality
Loss
$495
Preferred solution
Full refund
Tags
  • Whole Experience

Tire Discounters in Richmond, Kentucky - They lied twice

1.0
Details
Richmond Kentucky For this reason Teamsters local 651 will cancel our friends and family plan!
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Review
#1248847 Review #1248847 is a subjective opinion of poster.
Service
Tire Discounters Tire Rotation
Reason of review
Bad quality
I had an appointment to have my tires rotated and an oil change at 10:30 AM.We spent 2 1/2 hours waiting because they said they didn't have enough people to do the work scheduled. During, and after the long wait, I complained to the service rep very forcefully. Two and...
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1 comment
Tayquan
#1408361

Oh no, sorry to hear about the wait you experienced. Rest assured, we're always working to reduce customer wait times without taking away from the high quality of work that's our standard.

We'd like to get together with you to hear potential suggestions you may have that would help future appointments. If you can spare a few minutes, send your full name & preferred method of contact to support@tirediscounters.com. We'll respond asap once we hear back.

We hope to chat soon. Thanks!

Review
#1144070 Review #1144070 is a subjective opinion of poster.
Service
Tire Discounters Tire Rotation
Reason of review
Order processing issue
2.9
Details
Went in for a wheel alignment and tire rotation. Just bought 4 new tires less then 4 months ago. They could not do the tire rotation because they lost the wheel lock to the locking tire lug. They tried to blame me but they are the only ones who have touched the tires...
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1 comment
TireDiscounters
#1245596

We hope through our other review channels you are satisfied with your followup care. If you would like to connect further, please contact us at support@tirediscounters.com. Thank you.

Review
#957306 Review #957306 is a subjective opinion of poster.
Service
Tire Discounters Tire Rotation
Pros
  • Did service fast - good product
Cons
  • Very poor attention to detail - maybe service is too fast
Reason of review
Poor customer service

Contact Tire Discounters Customer Service

Website:
www.tirediscounters.com
Mailing Address:
1 E 4th St
Cincinnati, Ohio 45202
United States
Phone:
(888) 937-8473
All Tire Discounters Contacts

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